Privacy Policy

1. Data We Collect

Depending on how you use Vis-à-Vis, we may collect:

• Account details (email, name, age, gender, city, languages).
• Profile information and preferences you choose to share.
• Test, survey, and behavioral data used to build your compatibility profile.
• Technical metadata such as device type, IP address, and approximate location for security and analytics.

2. How We Use Your Data

We use your information to operate and improve Vis-à-Vis, including to:

• Create and maintain your account and Relationship Passport.
• Generate compatibility scores and match recommendations.
• Support deposits, points, and reservation flows.
• Detect fraud, abuse, or unsafe behavior on the platform.
• Comply with legal obligations and enforce our Terms.

3. Sensitive Data

Psychological tests and survey responses can be sensitive. We treat this information with particular care and use it primarily to improve your matching quality and in-app insights. We do not sell your psychological profile to third parties.

4. Sharing & Third Parties

We may share limited data with carefully selected partners, for example:

• Payment processors for deposits and point purchases.
• Restaurant and venue partners for reservation confirmation.
• Service providers that help us run the platform (hosting, analytics, communications).

When we do, we require appropriate safeguards and data protection commitments.

5. Your Rights & Controls

Depending on your region, you may have rights to:

• Access or correct your personal data.
• Download an export of key profile and test data.
• Request deletion of your account and associated content.
• Control certain uses of your data in settings (notifications, visibility).

You can exercise many of these controls via the in-app settings; for other requests, contact support.

6. Data Retention

We retain your data only for as long as necessary to provide the service, comply with law, resolve disputes, and enforce agreements. Certain transactional logs or safety-related records may be retained longer where required.

7. Safety & Law Enforcement

In cases of credible safety concerns or legal requests, we may share relevant information with authorities or emergency contacts, consistent with our safety protocols and applicable law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Your continued use of Vis-à-Vis after an update means you accept the revised policy.